Terms of Business

Our terms of business - our contract with you

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Terms and Conditions (PRIVATE CUSTOMERS)

Please find below a summary of our terms and conditions,

Payment Terms:

Payment is due on completion by CASH OR ONLINE BANK TRANSFER (preferred).

Late Payment:

For late payment, we add an administration fee of £90 to cover the cost of debt recovery and proceed with this swiftly. We are a small business taking lots of small payments, if we do not ensure payment is made promptly we will very quickly run into cash flow difficulty. Therefore we enforce this clearly and firmly without hesitation.

Rates:

The assembly service is a fixed price loosely based on the following notional rates, this is how long an assembler with 2 years full time experience would take to do the job. However actual times will vary due to the assembler's experience and the amount of space available etc. So all our work is done on a fixed price, regardless of the rates shown below and how long the job actually takes.

  • 1st hour (or part of) £90.
  • Every 30 mins after first hour £45.

Customer Cancellation or Customer Postponement

  • Before 5pm the day before - no charge
  • After 5pm the day before - we reserve the right to charge the minimum charge in your area (£80-£120).
  • On the day (i.e. after midnight the night before) or customer not present or not contactable - we reserve the right to charge the full amount of the job.

ACTUAL TERMS AND CONDITIONS OF BUSINESS

By asking us to do work for you, you are accepting the following terms of business and contractually bound by them:

Terms and Conditions 210226 v8.0.pdf

Business Details

Company Information

Business Name: FPA Dorm Ltd

Company Number: 17005106

VAT Registered: No - we operate below the threshold

Established: 2004

Registered Address

FPA Dorm Ltd
11, Bank Hall
Bank Hall Drive
Bretherton
Lancashire
PR26 9BG
United Kingdom

Contact Details

Email/Telephone: Please use the form to contact us (due to internet spam robots).

Hours: Mon-Fri 9am-5pm, Sat 9am-1pm

Certifications

Flatpack.org.uk: First registered company

Insurance: Full public liability

Standards: BS5750/ISO9000 commitment

Get a Fixed Price Quote

Tell us what you need assembling and we'll email you a fixed price — no hidden fees, no surprises.

Contact preference:
We typically respond within 1 hour during business hours. Fixed price — no obligation.

Supplier Info Required

 

There are lots of ways to share IKEA information. The simplest two are the 8-digit product codes, for example 123.456.78 (also displayed in many places as 12345678). However, it gets complicated with larger orders and what we call the IKEA Curve Ball. Large Orders: If you can copy and paste your whole order from your receipt (remember quantities are important), that is ideal. If you cannot, you will receive an email and you can email us a photo or screenshot of it — our AI will pull all the codes out and create your quote. IKEA Curve Ball: IKEA use aggregate product codes, so a PAX wardrobe (modular) displayed on their website will have a single product code, which is actually made up of numerous product codes for all the frames, doors and KOMPLEMENT fittings it is built from. IKEA have done this with the MALM beds as well — the bed, the slats and the SKORVA mid-beam all have separate codes. IKEA also have Planners for BESTÅ, PAX and PLATSA to help you design your wardrobe. You can send us your 6-character design code (letters and numbers) and we can view your design and create a quote. However, if you want a quote whilst you are online, please send us all the codes from your order.