Complaints

We hope you do not have a complaint, but realise that there will be times when customers do.

If you have a complaint about the service we have provided, please fill in the form below and we will respond as indicated at the foot of this page.

Our aim is to resolve the matter as swiftly as possible with the minimum of fuss, and where necessary will arrange a return visit by the original assembler or a more senior member of our team to do so.


 

What happens after I submit this Complaint Form?

After we receive your complaint we will follow our internal procedure to try to resolve the matter, in summary:-

Finally, your complaint will feed into our Measurement, Analysis and Improvement process which is part of our commitment under ISO-9000 to a continual improvement model.

Recent Satisfied Customers

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Great service - punctual, quick, good value and job well done!

(5 out of 5 stars) on

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Great service, reasonably priced. Saves so much time. Would definitely recommend and use again.

(5 out of 5 stars) on

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Great service, reasonably priced. Saves so much time. Would definitely recommend and use again.

(5 out of 5 stars) on

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Great service, reasonably priced. Saves so much time. Would definitely recommend and use again.

(5 out of 5 stars) on

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Great service, reasonably priced. Saves so much time. Would definitely recommend and use again.

(5 out of 5 stars) on

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Excellent service. Let me know issues with late arrival and satnav. We are quite hard to find. Really pleased to have found d someone to assemble furniture. Polite, helpful and very professional. An excellent service. Would definitely use again and recommend to others.

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