Complaints

We hope you do not have a complaint, but realise that there will be times when customers do.

If you have a complaint about the service we have provided, please fill in the form below and we will respond as indicated at the foot of this page.

Our aim is to resolve the matter as swiftly as possible with the minimum of fuss, and where necessary will arrange a return visit by the original assembler or a more senior member of our team to do so.


 

What happens after I submit this Complaint Form?

After we receive your complaint we will follow our internal procedure to try to resolve the matter, in summary:-

Finally, your complaint will feed into our Measurement, Analysis and Improvement process which is part of our commitment under ISO-9000 to a continual improvement model.

Recent Satisfied Customers

-

A very nice and efficient young man.

(5 out of 5 stars) on

-

First class service that took all the hassle and uncertainty out of furniture construction! Would definitely use again and recommend without hesitation. Worth every penny

(5 out of 5 stars) on

-

This is the second time I’ve used this company. Very friendly, professional and helpful. Would definitely use them again as their knowledge and expertise over an hour saves me days of assembling flat pack!

(5 out of 5 stars) on

-

This is the second time I’ve used this company. Very friendly, professional and helpful. Would definitely use them again as their knowledge and expertise over an hour saves me days of assembling flat pack!

(5 out of 5 stars) on

-

Super job done. Second time I have used them and I would and do recommend using them.

(5 out of 5 stars) on

-

Excellent, efficient, friendly, professional service

(5 out of 5 stars) on